RM Team - Resolution Management Meet our Facilitators

RESOLUTION MANAGEMENT

A New York-based Training and Development Firm

Ouida Vendryes

is Founder and President of Resolution Management (RM). A Certified Master Coach (CMC), Ouida’s 20 years of leading key executives, managers, and employees to succeed in promoting positive change has earned her recognition as an expert people strategist. Through custom tailored programs and workshops Ouida helps people from all walks of life handle conflict, reduce stress and strengthen their professional relationships. Ms. Vendryes offers advice on leadership development and coaching in her open, honest, personable style.

EXPERIENCE

Ouida Vendryes tailors her successful management development programs for a spectrum of organizations. At Touro Law School Ouida taught HR professionals the importance of how to mediate. For Cornell University, Blue Cross/Blue Shield, and Covenant House she customized training programs in Conflict Management, Mediation, Sexual Harassment, Team Building, Managing Diversity, Customer Service, Communication and Time Management.

Her Relationships By Objective seminar for Consolidated Edison helped the company strengthen labor-management relations by producing an action plan that facilitates day-to-day collaboration. Ouida designed, developed and delivered the core trainer program for the American Society for Training and Development. RM was selected to develop and launch the first Labor/Management Team Building Train-the-Trainer program for Local 1199 in New York. This innovative program helped transform labor/management relations in the hospital industry for the new millennium.

Ouida Vendryes trains and coaches hundreds of HR professionals, union delegates and educational leaders in government and non-profit institutions across the country. She offers:

Seminars & Retreats
Coaching (Virtual and On-site)
Audio & Video Programs
Speaking Engagements
Trainer Certification

KEYNOTE SPEAKER

As a public speaker and keynote speaker, Ouida is both entertaining and inspiring! Her interactive style is engaging and is readily seen in her extensive work for both government agencies and major corporations. Ouida’s leadership development programs introduce and sharpen skills in business, leadership, teamwork, and personal productivity.

Effective communication is essential for success. Understanding how what people say and how they say it affects us emotionally, can go a long way in bridging gaps in difficult relationships, making them not only tolerable but successful. Ouida knows how to connect with audiences as few others can.

Ouida’s engaging and witty style blends relatable personal stories, leading edge research and proven solutions to impact your attendees so they can leave a program saying their time was truly well spent. Visualize your audience energized, laughing and participating.

Ouida is an instructor who specializes in management training, corporate training, and leadership training. She guarantees that attendees will receive useful material in an engaging way, and practical tools to implement immediately!

Imagine a speaker who provides inspiring, interactive programs filled with proven, research-based, relevant material and immediate take-aways, Ouida will not disappoint!

Popular keynote topics include:

Employee Engagement: Motivating Staff to Improved Performance
Resolving Conflict in the Workplace
Moving from Judgment to Understanding
Cultural Competence in the Workplace
Managing the Challenge of Change
Manage with Impact and Influence: Leveraging DiSC Behavioral Styles

EDUCATION

Ms. Vendryes holds a Master of Science degree in Education from Brooklyn College, a BA in Psychology from SUNY at Stony Brook, and is an adjunct instructor at Cornell University. She is a member of Mediation Training International’s global network of consultants who are specifically qualified to handle labor management disputes. She is also the Former President of the New Jersey Association of Women Business Owners.

Executive coaching and training programs to individuals and organization

Resolution Management (RM) provides executive coaching and training programs to individuals and organizations who seek greater employee engagement that leads to optimal performance in the workplace. We are a NYC and NYS Certified, Minority and Woman-Owned Enterprise. The firm is located in Tuckahoe, New York.

We tell you what you need to know to get results that promote positive, lasting work culture change.

Our Facilitators

Sharon Lockhart-Carter, MSW

Ms. Lockhart-Carter is a licensed social worker in the state of New York, with a Master of Science degree from Columbia

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University School of Social Work. She has taught, coached, and mentored social workers and child protection specialists in New York and has provided workshops, presentations and training.

Nancy Fritsche Eagan, MSW

Ms. Fritsche Eagan is a specialist in change strategies, relationship and community building, leadership development

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and project management. Nancy designs meetings to foster meaningful conversations in support of collaborative and inclusive processes – leading to wise action.

Kim Lehmbeck, LMSW

Ms. Lehmbeck combines her background in executive coaching, leadership development, talent management and

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facilitating change to coach leaders from a variety of disciplines.

Carlyle Leach, MA

Mr. Leach is a former HS Principal. He is a facilitator and mediator for Resolution Management with an MA in Urban Studies.

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Carlyle served the business community of New York during his time with the New York State Department of Commerce, the New York City Office of Economic Development, and a Brooklyn congressional office. As an associate with RM, Carlyle leverages his business acumen in assessing the workplace environment.

In the field of education, Carlyle created the concept for and was the founding principal of The School for Legal Studies, a New York City public high school. Additionally, he was the director of the Junior Scholars Program, an academic enrichment and mentoring program based at the New York Public Library Schomburg Center.

Jennifer Amstutz

Ms. Jennifer Amstutz has worked with organizations throughout the state of New York on Board Strategic Planning, Staff Business and

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Organizational Planning, and Staff Trainings and Retreats on various topics including Managing Change, Effective Team Dynamics, and Conflict Resolution.

Gayle Burnett

Ms. Gayle Burnett has experience management consulting with focus on and experience in diversity, equity and inclusion.

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Gayle has experience as an executive in education, leading non-profit organizations, project management and leadership coaching. Gayle gained a first-hand understanding of the subtle difference between people that can create misunderstanding, conflict and poor performance.

We are not a quick fix.

We are committed to ensuring that you achieve your goals.
We get to the root of corporate issues, giving you the feedback and tools you need to move forward in the right direction.
We are responsive to the unique needs of our client base and have the capacity to provide bilingual training.

A New Perspective

In today’s challenging business environment, the most effective way to increase your success is by building on your most valuable resource – your leadership and your people. Let RM and our expert team of facilitators help you shift to a new perspective of your organization