Retreats, Interventions and Mediation

Retreats

Taking a business team off-site for a few days can be transformational — for the organization and the people. A good management retreat results in clearer, more coordinated goals and more energy for the work. Our retreats provide two major benefits:

• • The distance your company needs to get a broader perspective on its challenges
  • The time and processes it needs to come up with creative ways to overcome them

RM Retreat can help:

• • • Strengthen team spirit and camaraderie
    • Develop a strategic plan
    • Provide a forum to discuss complex issues in a structured constructive manner
    • Communicate financial and operational results
    • Introduce a new product
    • Celebrate accomplishments
    • Critical Action Plan and Follow-Up

Retreats are often the start of many projects and require careful planning. To keep track of goals agreed upon, RM provides an in-depth summary of the action plan and important information captured at the retreat.

Your organization will benefit from more confident, committed and inspired teams.

To plan a retreat or for more information, contact Ouida for a Free Consultation

Intervention

Training is not always the answer.

Complex issues sometimes require a multi-pronged approach to bring about lasting change. An intervention is a holistic problem solver that involves more than one service, offered concurrently, resulting in swift, positive results.

For example:

A new senior level manager has been hired to “turn around” a division. Barbara M. is tasked with improving the customer service rating and enhancing the professional image of the department. She was hired from the outside, despite the possibility of promoting within. Upper management felt a need for greater creativity and innovation — and they didn’t believe anyone in the department currently could lead the charge.

Barbara is met with tremendous resistance and sabotage. Mark, who had been informally running the department, continues to do so, undermining Barbara’s authority. Barbara has sent the staff to development training, but the behaviors have not changed. She has reviewed poor customer satisfaction surveys. She has fed this feedback to the staff, and has argued, pleaded, and begged for improvement… all to no avail. She has implemented a new policy regarding professional attire which resulted in a coo (led by Mark) against her. Barbara is on the verge of quitting.

In this real world example, the following Intervention was implemented over a six month period:

• Staff Retreats (two one-day programs)
• Small Group Strategic Planning Sessions
• Executive Coaching
• Mediation

 
These services, offered in tandem, allowed Barbara to:

 
RM Interventions are customized and highly effective because they address complex issues by providing numerous services concurrently, leading to fast results. The RM team of consultants work closely with each other and the client for weekly updates and strategy sessions to ensure we’re on course.

To plan an Intervention or for more information, contact Ouida for a Free Consultation

Mediation

Solving problems without involving attorneys and government agencies can save you both time and money. Mediation is a private negotiation process in which a mediator assists individuals or groups in finding a resolution to a particular issue or conflict.

To this end, RM Mediation Services help organizations establish dispute resolution policies and procedures – either voluntarily or in order to comply with a collective bargaining agreement.

RM provides an impartial party (the mediator) to identify the critical behaviors and organizational issues necessary to successfully execute change. Here the skills of joint problem solving and effective decision-making are learned and put into practice. Our signature methodology helps drive employee performance that positively impacts your business.

Employers and employees can work together to solve workplace disputes. When individuals listen to each other, share opinions and feelings, and determine their solutions, the climate is prime for the parties to agree on the best course of action going forward. Let RM show you how to restore the working relationships and maintain a professional rapport in your organization.

Have a question? Want more details? Contact Ouida for a Free Consultation.

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