“Resolution Management helped us focus on the challenges facing our office, and with your help we were able to come up with feasible goals, objectives and action plans.”

– Gloria B. Waters, Vice Chancellor Human Resources, City University of New York


“Dynamic, knowledgeable and professional…Ouida’s performance exceeded our expectations.”

– Leonie Patterson, MSW, Regional Office Project Associate (ROPA), NYS Office of Children & Family Services


I left your class feeling informed, aware and motivated. I feel extremely confident and prepared in my role as a Supervisor.”

– Nicole White, Hunter College


“I was skeptical at first, but your retreat helped to generate positive feelings and helped us to get to know each other better.”

– Karen Seales, LCSW, MSW, Counselor, College Discovery Program


“Having us discuss, interact and role play, allowed us to share and express our thoughts as well as use the tools taught. Ouida was excellent.”

– Beverly King, Associate Registrar/Academic Records, Baruch College


“Ouida’s expertise and coaching is amazing. I left feeling enlightened and empowered.”

– Executive Assistant to the Vice President, Bronx Community College


“I highly recommend Resolution Management for its cutting edge performance in developing customized training curricula as well as its sensitivity in dealing with people in a class setting.”

– Lt. Colonel David Jeffrey, Secretary for Program, Southern Territory, The Salvation Army


“Ms. Vendryes is a well respected professional and has personal characteristics that are desirable in a consultant—she is caring, committed, and supportive of participants.”

– Mayra Juliao-Nunez, PhD, Executive Deputy Director of Training Operations, NYC Children’s Services, James Satterwhite Academy


I was astounded by the level of trust in my workshop – everybody let it all “hang out” (as they used to say in my day). I can really feel a “calming down” around here. I look forward to working with you again on a new training project, so do the participants. You were a big hit!”

– Toni Smith, Director of Support Staff Training, Manhattan District Attorney’s Office