A New York-based Training and Development Firm

Executive coaching and training programs to individuals and organization

Resolution Management (RM) provides executive coaching and training programs to individuals and organizations who seek greater employee engagement that leads to optimal performance in the workplace. We are a NYC and NYS Certified, Minority and Woman-Owned Enterprise. The firm is located in Tuckahoe, New York.

We tell you what you need to know to get results that promote positive, lasting work culture change.

Our Facilitators

Sharon Lockhart-Carter, MSW

Ms. Lockhart-Carter is a licensed social worker in the state of New York, with a Master of Science degree from Columbia


University School of Social Work. She has taught, coached, and mentored social workers and child protection specialists in New York and has provided workshops, presentations and training.

Nancy Fritsche Eagan, MSW

Ms. Fritsche Eagan is a specialist in change strategies, relationship and community building, leadership development
and project management. Nancy designs meetings to foster meaningful conversations in support of collaborative and inclusive processes – leading to wise action.

Kim Lehmbeck, LMSW

Ms. Lehmbeck combines her background in executive coaching, leadership development, talent management and
facilitating change to coach leaders from a variety of disciplines.

Carlyle Leach, MA

Mr. Leach is a former HS Principal. He is a facilitator and mediator for Resolution Management with an MA in Urban Studies.


Carlyle served the business community of New York during his time with the New York State Department of Commerce, the New York City Office of Economic Development, and a Brooklyn congressional office. As an associate with RM, Carlyle leverages his business acumen in assessing the workplace environment.

In the field of education, Carlyle created the concept for and was the founding principal of The School for Legal Studies, a New York City public high school.  Additionally, he was the director of the Junior Scholars Program, an academic enrichment and mentoring program based at the New York Public Library Schomburg Center.

Jennifer Amstutz

Ms. Jennifer Amstutz has worked with organizations throughout the state of New York on Board Strategic Planning, Staff Business and


Organizational Planning, and Staff Trainings and Retreats on various topics including Managing Change, Effective Team Dynamics, and Conflict Resolution.

Gayle Burnett

Ms. Gayle Burnett has experience management consulting with focus on and experience in diversity, equity and inclusion.


Gayle has experience as an executive in education, leading non-profit organizations, project management and leadership coaching. Gayle gained a first-hand understanding of the subtle difference between people that can create misunderstanding, conflict and poor performance.

We are not a quick fix.

We are committed to ensuring that you achieve your goals.
We get to the root of corporate issues, giving you the feedback and tools you need to move forward in the right direction.
We are responsive to the unique needs of our client base and have the capacity to provide bilingual training.

A New Perspective

In today’s challenging business environment, the most effective way to increase your success is by building on your most valuable resource – your leadership and your people. Let RM and our expert team of facilitators help you shift to a new perspective of your organization

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